# Privacy Policy At **Ninar Restaurant**, we value the privacy of our customers and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, process, and protect your information when you use our website, application, online ordering services, or other digital services. ## 1. Information We Collect When you use Ninar's services, we may collect information including: - Your name. - Mobile number. - Email address, where provided. - Delivery address and location information you choose to provide. - Order and purchase history. - Payment-related information required to complete a transaction. - Order preferences, instructions, and notes. - Technical information such as device type, IP address, and website or application usage information. ## 2. How We Use Your Information We may use your information to: - Create and manage your account. - Receive, prepare, and deliver your orders. - Communicate with you regarding your order status. - Process payments and refunds. - Provide customer service and support. - Improve Ninar's services and customer experience. - Send promotional offers and marketing communications where you have provided your consent. - Protect our services against fraud, misuse, or unauthorized activity. - Comply with applicable legal and regulatory requirements. ## 3. Payment Information Payments may be processed through authorized third-party payment service providers. Ninar does not directly store complete payment card information, such as your full card number or **CVV**, on its systems unless such information is handled through an authorized payment provider in accordance with applicable security requirements. ## 4. Sharing Your Information We do not sell or rent your personal information. Where necessary, information may be shared with service providers that help us operate our services, including: - Payment service providers. - Delivery service providers. - Messaging and notification providers. - Hosting and technical service providers. - Governmental or regulatory authorities where disclosure is legally required. Information is shared only to the extent reasonably necessary to provide our services or comply with legal obligations. ## 5. Data Security We use reasonable technical and organizational measures designed to protect your personal information against: - Unauthorized access. - Unlawful use or disclosure. - Alteration or loss. - Damage or security breaches. However, no electronic storage or transmission method can be guaranteed to be completely secure. ## 6. Data Retention We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required for legal, accounting, operational, or regulatory purposes. When information is no longer required, it may be securely deleted or anonymized in accordance with applicable procedures. ## 7. Your Rights Depending on applicable law, you may have the right to: - Know what personal information we hold about you. - Request access to your personal information. - Request correction of inaccurate information. - Request deletion of your information where legally permitted. - Withdraw your consent to marketing communications. - Object to or request restriction of certain processing activities where applicable. ## 8. Marketing Communications Where you have provided your consent, Ninar may send you offers, promotions, news, or other marketing communications. You may unsubscribe from marketing communications at any time using the method provided in the relevant communication or by contacting us. You may still receive essential transactional communications relating to your orders or account. ## 9. Cookies and Similar Technologies Ninar's website may use cookies and similar technologies to: - Ensure the website functions correctly. - Remember certain preferences. - Analyze website performance. - Improve the user experience. - Measure marketing campaign performance where applicable. You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality. ## 10. Third-Party Services Our services may contain links to or integrations with third-party services, including payment gateways, mapping services, or other external providers. These third parties operate under their own privacy policies. Ninar is not responsible for the privacy practices of third-party services outside its control. ## 11. Children's Privacy Ninar's services are not primarily intended for children, and we do not knowingly collect children's personal information in violation of applicable laws. If we become aware that information has been collected improperly, we will take appropriate steps to address it. ## 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements. Any updated version will be published through our website or application. ## 13. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact **Ninar Restaurant** through the official contact channels provided on our website or application. --- By using Ninar's services, you acknowledge that you have read and understood this Privacy Policy.